🎯 Position Goals: 1. Enhance Donor Experience: Create a welcoming and supportive environment that helps donors feel comfortable, informed, and appreciated throughout their visit. 2. Promote Donor Retention: Foster positive interactions that encourage donors to return and continue supporting blood donation efforts. 3. Support Operational Efficiency: Assist staff by managing donor flow, answering basic questions, and ensuring smooth transitions between donation stages. 4. Ensure Donor Well-being: Monitor donors during the recovery period, provide refreshments, and promptly report any signs of discomfort or concern.